FRIDAY FORUM, Designing the Customer Experience
March 6 | 7:15 am-9:15 am
At this forum, designed for local retailers, you’ll hear from Christie Thompson, Senior Strategist at Campfire & Co’s, share insights about branding that will help you attract and keep customers.
From a foundational overview of what branding is to the importance of crafting a strong brand, you’ll see how the brand of your business impacts the experience of your customers.
You’ll walk away with easy takeaways for implementation to your business.
Friday Forums are Retail Merchants’ signature breakfast event featuring a keynote speaker. These events and topics are handcrafted for local Richmond retailers. Topics can include marketing, customer service, technology, leadership, community-wide events, updates on the community, and more.
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