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Maximizing the Customer Experience
November 19, 2018 | 8:30 am-11:00 am| $25: RMA Member Only
*RMA MEMBER ONLY OPPORTUNITY
Unlock your brand’s potential by exploring ways in which your team can optimize the customer’s journey.
Examine those moments of truth that make or break your customer’s experience while identifying key touch points that will leave a lasting impression and allow you to deliver a “wow” experience.
Uncover strategies through which your team, serving as your brand’s utmost ambassadors, can better engage with your customer and cultivate loyalty.