A true retailer at heart, Nancy Thomas leads RMA through its Mission, “to serve as the ultimate resource for local retailers to thrive” and our Core Values. She is so proud of her RMA team and their mindset of understanding that we are here to serve our members. This mindset is reflected in the quality of programs and services, and ultimately the professionalism of the RMA team.
Coffee’s got to be strong and always with the real stuff- Half & Half
Caroline works as our Member Relations Coordinator. Her role focuses on developing relationship strategies to ensure member satisfaction and favorable member experiences. She works as the ultimate liaison between the Retail Merchants and its members to ensure that needs are met and that they find value in their membership!
Our dear Len has retired, Ann has stepped up to the task of filling in her place. She assistants Nancy Thomas and is Secretary of the Board of Directors, The 100 Club, and the Richmond Region Hospitality Association. Give her a call, if she doesn’t know the answer, she’ll find someone who does!
Diana works with the Membership and Marketing teams to plan and implement the departments’ strategic initiatives. She collaborates with both teams to ensure RMA is living up to its mission of being the ultimate resource for its members.
Born & raised in RVA
Wishes she owned a bulldog
Loves anything with cheese
MARKETING & COMMUNICATIONS COORDINATOR
Coordinates and designs an array of marketing materials to support RMA programs that help keep members informed of upcoming events and happenings.
Coordinates all RMA events (Connect@’s, Friday Forums, The Valor Awards and more). She plans and oversees each event ‘s logistics, programming & execution. Also secures event sponsors and ensures that all sponsorship benefits are fulfilled.
Kathy is responsible for managing all financial resources and accounting functions of RMA. She also serves as Treasurer on RMA’s Board of Directors. Kathy keeps our lights on while always managing to give the staff and RMA members her full attention.
Old movie fanatic, especially Westerns
Has a wicked sweet tooth and thinks donuts should be classified as a vegetable
Jodi Roth represents the Virginia Retail Federation and the Virginia Association of Chain Drug Stores at the General Assembly. She actively supports the legislative interests of Virginia retailers on the Local, State and Federal levels.