Simplicity VoIP, a Richmond-based VoIP and Hosted PBX provider, is pleased to announce the full deployment of its netsapiens VoIP platform to support the current unified communications (UC) portfolio of business phone solutions. Netsapiens, a Class 5 carrier-grade platform of UC technology for service providers, benefits single and multi-location small and medium businesses as well as large enterprises. This new VoIP platform will complement Simplicity VoIP’s existing communication offerings which include phones, equipmentinternet connectivityaudio recording, and managed services.

Simplicity VoIP will offer netsapiens’ VoIP SNAPsolution software platform and world class expertise to its clients with enhanced functionality offering 150+ features such as voicemail transcription, soft phone, mobile apps, call recording, SIP trunking, and enterprise level call center features/reporting. In addition, with the SimplicityLINK feature, business phone integration with other applications like MS Outlook, Google Contacts, Zoho is now available.

As a Richmond-based firm, Simplicity VoIP went local with the sourcing of its data center infrastructure positioning its main switch in QTS’s Richmond, VA data center with a second presence in their Dallas, TX location. This configuration provides clients a true geo-redundant VoIP solution supporting its commitment to 100% up-time.

“We are excited to bring this a cutting-edge solution to market. This is a win-win for our customers who want advanced functionality to drive efficiencies yet desire a competitively priced business phone option to drive profitability,” said Ben Humphreys, Simplicity VoIP CEO.

Simplicity VoIP began the introduction of netsapiens to prospective and current clients in fall 2018 and is proceeding with a wider rollout at this time.