Congratulations to Ironclad Coffee! It was exciting to celebrate the grand opening of such a beautiful location for such a loved local business!
Ironclad Coffee | 1805 East Grace Street, Richmond, VA 23223
Ironclad Coffee Roasters’ Founder, Ryan O’Rourke, spent almost five years of his life in Europe. During this time, he was immersed in a culture that embraced many important values; however, an excellent standard of customer service was, generally, not one of those values.
This experience was an eye-opener for him. It created within him a passion for, and almost an obsession with, providing an outstanding product with impeccable levels of integrity and customer service. This is why our “ironclad” promise to unwaveringly provide the highest standard of customer care goes beyond mere business motivations; it is a passion rooted in preserving and, perhaps, restoring part of what has made America great.
From the Ironclad Coffee Founder, Ryan O’Rourke:
“Specialty coffee is, in truth, a luxury. For those of us who have a fervent love for coffee, however, we have elevated it to a near necessity. With that always in mind, I believe coffee should be treated in such a way that only the best green (raw) coffees from the best farms are selected by the roaster; only the highest standards of research, roasting, and testing should be employed to unlock the very best of what each coffee contains; and those freshly roasted coffees should be delivered to every customer with an ‘ironclad’ promise of consistency and reliability. To do anything less undermines the lofty level at which we’ve placed specialty coffee in the 21st century.
“When you purchase something from an artisan, you’re buying more than a product. You’re acquiring countless hours of errors and experimentation. You’re buying years of frustration and moments of pure joy. You’re not purchasing just one thing; rather, you are buying a piece of a heart, a piece of a soul. A small piece of someone else’s life.”